|
Solution Manager supports implementation, use and optimization of business processes in any way, both functional and technical.
Advantages:
Project management: Using ASAP roadmaps and a centralized Implementation Guide (IMG), you have full control over an implementation or upgrade project or the implementation of functional modifications.
Implementation support: All IMG activities, documentation, learning materials and test scenarios are attached to the business process they actually belong to.
Operations: Proactive management of technology, business processes and interfaces, all from one central cockpit.
Service Management: One central tool to support your (ITIL based) support and IT processes, enabling an optimal performance in your competence centre.
CHaRM: Change Request Management strengthens the strategy of SAP Solution Manager as SAP application management platform
|
Wharfedale Technologies Inc. is one of the primary consultancy companies in Americas that specializes in Solution Manager components. Over the last 3 years we have implemented several projects for our customers.
WFT unique Solution Manager implementation approach is based on
Experience in large scale SAP implementation projects, project management using ASAP implementation methodology.
Direct partnership with SAP, development and Product Management team.
Expertise in setting up SAP Competency centers focused on Solution Manager.
Following the ITIL processes and standard best practices for Support Desk, Change Management and SAP operations.
In-depth knowledge and experience with SAP Solution Manager.
SAP Basis, IT Operations and SAP Netweaver Expertise
|
